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PRODUCT

FAQ

FAQ PRODUCT/WEB SERVICES

  • How do I apply for Nanjee services?
  • In order to apply for Nanjee services you need to submit a Contact Form on Nanjee.net web site.

    Submitting a Contact Form requires you to provide Nanjee with the email address associated with your company, and other personal and organizational information.

    Nanjee may ask for information on how the Nanjee IP geolocation data will be used, to verify if the usage will be permitted under the license agreement.

    Nanjee reserves the right not to approve requests for a new account at Nanjee’s sole discretion

  • Do you offer your IP geolocation database as a download to clients?
  • Nanjee does not distribute copies of the Nanjee IP geolocation database on physical media, or as downloadable records or files.

  • How do you interpret confidence level 35 for r1 and 70 for r2?
  • It means that on average 35% of requested IPs are within reported range r1 and on average 70% are within reported range r2.

    FAQ IP GEOLOCATION-SYSTEM PERFORMANCE

  • Does Nanjee's IP geolocation-system work for Dynamic IPs?
  • Yes, Nanjee's IP geolocation-system works for Dynamic IPs.

  • How frequently do you refresh your IP geolocation database?
  • We refresh our IP geolocation database 24/7 through our IP geolocation-system with an update frequency depending on a location-change frequency of the particular IP address.

  • Does Nanjee's IP geolocation-system work for IPv6 addresses?
  • Nanjee's IP geolocation-system is able to work for IPv6 addresses by design. However, at this point we do not apply it for IPv6 addresses as the IPv6 protocol is not widely used yet.

    FAQ OTHER

  • Do you foresee any privacy issue over data that you produce and deliver?
  • We neither have knowledge of any personal data of any IP host nor do we distribute them. We make estimations on geographical location of an IP address that may be hosted by individual device (e.g. PC, notebook, tablet, smart phone, etc.) or a non-individual device (e.g. a server) and we do not have ways nor do we distinguish these 2 cases.

    We also make estimation on geographical location of an IP address with 2 confidence levels, i.e., 35 and 70 (on a 0-100 confidence scale) that a particular IP host is located in a certain geographic area that can vary from several hundred meters up to several miles.

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